Privacy Policy

Last Updated: November 25, 2024

1. Introduction

Sidub Inc. ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://sidub.ca and use our services (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal information from you in various ways, including:

  • Account Registration: When you register for an account, we collect information such as your name, address, email, phone number, and marketing preferences.
  • License Purchases: When you purchase a license, we collect payment information and other details necessary to process your transaction.
  • Software Usage: Our Software may transmit data to our systems for licensing, telemetry, troubleshooting, and support purposes. This may include device identifiers, usage data, and error reports.
  • Website Interaction: We may collect information through cookies and similar technologies when you interact with our website, such as IP address, browser type, pages viewed, and links clicked.
  • Communication Data: Records of your correspondence with us, including support requests and feedback.

3. Use of Your Information

We use your personal information for the following purposes:

  • Provision of Services: To provide, maintain, and improve our Services, including account management, license purchases, and customer support.
  • Communication: To communicate with you about your account, transactions, updates, security alerts, and promotional materials (with your consent).
  • Analytics and Improvements: To analyze usage patterns, monitor and analyze trends, and improve our Services.
  • Compliance and Enforcement: To enforce our agreements, comply with legal obligations, and protect our rights and interests.
  • Personalization: To personalize your experience and deliver content and product offerings relevant to your interests.

4. Disclosure of Your Information

We do not sell your personal information. We may share your personal information with third parties only as follows:

  • Service Providers: With trusted third-party service providers who assist us in operating our Services, such as payment processors, hosting providers, analytics services, and email service providers.
  • Legal Compliance: When required by law, legal process, or governmental request, or to comply with applicable laws and regulations.
  • Protection of Rights: To protect and defend the rights or property of Sidub Inc., our users, or the public, including enforcing our agreements and policies.
  • Business Transfers: In connection with a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.

5. Data Storage and Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at [email protected] or call 1-226-666-2111. We may need to verify your identity before fulfilling your request.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookies Policy.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable laws.

9. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us to have it removed.

10. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting the revised policy on our website with an updated "Last Updated" date. If we make significant changes, we will notify you by email or by placing a prominent notice on our website prior to the change becoming effective. Your continued use of the Services signifies your acceptance of the changes.

12. Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone: 1-226-666-2111